The FP Canada Standards Council Disciplinary Rules and Procedures (DRP) guide how FP Canada Standards Council conducts investigations and hearings into actions by FP Canada certificants that may represent a breach of the Standards of Professional Responsibility.
Cheating or other instances of examination misconduct on certification examinations delivered by the FP Canada Standards Council, are dealt with in accordance with the FP Canada Standards Council Disciplinary Rules and Procedures for Examination Misconduct (DPEM). Please refer to the DPEM which guides how the Standards Council conducts investigations and hearings relating to misconduct on FP Canada Certification Examinations.
All complaints are subject to an initial assessment to determine if the complaint raises allegations that may, if shown to be true, demonstrate a potential violation of the Standards of Professional Responsibility.
The Standards Council receives and initiates complaints from a number of sources including: complaints directly from the public, attestations and self-reports from FP Canada certificants, regulatory notices/agreements with regulatory bodies; and from media news releases.
Where it is determined that there are sufficient grounds to commence an investigation, the certificant who is the subject of the complaint is notified and invited to respond to the allegations. For additional information if you are the subject of a complaint, please review Responding to an Investigation.
1A presumptive bar to continued certification may come to the attention of FP Canada staff as a result of a self-declaration by an FP Canada certificant (in accordance with the professional obligations to report) or as a staff member proactively identifying a triggering circumstance. FP Canada proactively monitors a number of regulatory feeds.
The Conduct Review Panel (CRP)—an independent Panel composed of CFP professionals and members of the public—meets approximately every two months to determine the appropriate disposition of complaints, in the public interest.
The CRP has the authority to dismiss complaints, issue letters of Guidance and Advice and refer complaints to Discipline Hearing Panels.
In accordance with the FP Canada Standards Council Policy on the Publication of Disciplinary Information, all decisions issued by a Hearing or Appeal Panel are published on FP Canada’s website. A certificant’s disciplinary history is also linked to the Find a Planner or Certificant tool on FP Canada’s website.
Pursuant to the FP Canada Standards Council Policy on the Disclosure of Investigations and Interim Suspensions, the Standards Council staff have the ability to obtain interim suspensions at the investigation stage, in exceptional circumstances and as necessary to protect the public. Any certificant that has been placed under an interim suspension is designated as such on FP Canada’s website under the Find A Planner Tool and is noted as such for public protection.
In addition, where a certificant fails to respond to the Standards Council’s communications or cooperate with an investigation, staff may refer the matter to a Hearing Panel. A Hearing Panel finding that the certificant failed to cooperate may result in a permanent suspension of certification.