Use this form to file a complaint about a CFP® professional or a QAFP™ professional (each an “FP Canada Certificant”). Complaints must be submitted in writing.
It is important that you complete the entire form and check the information provided for accuracy prior to submission. If you need assistance to file your complaint, please send an e‐mail to firstname.lastname@example.org or contact FP Canada Standards Council (the “Standards Council”) by phone at Tel: 416.593.8587 or Toll Free: 1.800.305.9886 and ask to speak with the Standards Council.
To ensure you receive a copy of your complaint submission, we suggest that you add email@example.com to safe senders and domains or safe mailing lists.
Note: In fairness to the Certificant you are filing a complaint about, we may share some or all the information you provide with the Certificant. We may give copies of documents received from you to the Certificant. We may also share personal information (such as names, addresses and telephone numbers) with the Certificant. The Complaint Form will be provided to the Certificant whose conduct is the subject of your complaint.