November 2020 Certification Exams

FP Canada continues to monitor the ongoing COVID-19 pandemic and is following the advice of health experts and governments. We take the health and safety of our employees, volunteers, exam candidates, certificants, stakeholders and all seriously. With this in mind, we’ve made some key decisions on the upcoming November 2020 exams.

New format: FP Canada is offering a new online proctoring option for candidates writing the CFP® exam and QAFP™ exam this November. This option provides candidates with flexibility and convenience, and ensures all candidates have access to write the certification exams. Candidates have the option to continue with the traditional in-person exam test centre experience or to write the exam in an online proctored format from their home or other private location, providing a secure alternative to traditional test centres.

New dates: The QAFP exam will now take place on November 23, 2020 and the CFP exam will now be held on three days: November 24, 25 and 26, 2020.

All exams are delivered to candidates on a laptop or desktop computer, through a secure, browser-based platform that locks down the computer from accessing anything other than the exam. Access detailed information to prepare for the QAFP Exam and CFP Exam where you’ll find a comprehensive exam guide as well as important dates, fees, eligibility, preparation checklist, a study toolkit and a practice exam.

This webpage contains up-to-date information on available in-person test centres as well as the technical requirements for writing the online proctored exam, system checks that must be completed no later than the week before sitting the exam and how to prepare your testing environment for exam day.

For more information on the November exams review our FAQs.

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In-Person Test Centre

When registering for the in-person exam, candidates will be asked to select a primary and secondary location. Check back if you do not see your preferred site as this list will be updated as new locations become available and/or sites are closed due to local health restrictions.

Locations available as at August 6, 2020

    Alberta: Calgary, Edmonton, Lethbridge
    British Columbia: Kamloops, Kelowna, Prince George, Surrey, Vancouver, Victoria
    Manitoba: Winnipeg, Kenora (ON)
    New Brunswick: Fredericton, Moncton, Saint John
    Newfoundland: Corner Brook, St. John's
    Nova Scotia: Halifax
    Northwest Territories: Yellowknife
    Ontario: Barrie, Brampton, Belleville, Hamilton, Kitchener-Waterloo, London, Mississauga, Oshawa, Ottawa, Thunder Bay, Toronto-Downtown, Etobicoke, North York & Scarborough
    Prince Edward Island: Charlottetown
    Quebec: Montreal
    Saskatchewan: Regina, Saskatoon
    Yukon and NWT: Whitehorse

Additional information about writing the in-person exam is available in the FP Canada Guide to the CFP Examination and FP Canada Guide to the QAFP Examination.


Online Proctored Format

After registering for the QAFP exam or CFP exam with FP Canada for online proctoring, candidates will receive an email from Yardstick Assessment Strategies ( with instructions on setting up a user account on their system to facilitate the exam session.

After creating a user account, candidates must book their exam time on the Yardstick system. FP Canada recommends selecting an exam start time between 6:00 a.m. and 4:00 p.m. ET. The exam time includes time for onboarding (showing identification, scanning the exam room), exam writing and break(s).

This video provides an overview of the registration process.


Technical Requirements for Online Proctored Exam

Review the technical requirements, process for completing the system checks and instructions on how to prepare your testing environment for exam day. It is MANDATORY that all candidates test their exam day computer PRIOR to the exam date and is the candidate’s responsibility to do so using the equipment and internet connection to be used on exam day, to ensure all requirements are met. Candidates should complete this test at exam registration, prior to the close of registration and in the week before the exam.

Type Minimum Recommended
Web Camera 640 x 480 resolution 1280 x 720 resolution
PC User Windows Vista Windows 10 (10 S mode is not supported)
Mac User OS X 10.5 or higher OS X 10.13 High Sierra
Internet Download Speed .768 Mbps 1.5 Mbps
Internet Upload Speed .384 Mbps 5 Mbps
RAM 1024 MB 2 GB
Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

  • Compatible browser: Google Chrome (preferred) or Mozilla Firefox. Ensure that you have the latest version of Chrome or Firefox to run testing, and for exam day. You’ll also need the ProctorU browser extension which we recommend you download before completing the mandatory system check.

Download Chrome   |   Download the ProctorU Chrome Extension

Download Firefox   |   Download the ProctorU Firefox Extension

  • Operating Systems: ensure your computer’s operating system is compatible with the exam day requirements
  • Functioning microphone (most computers and some web cameras have them built-in)
  • Six-foot (minimum) extension cord: to allow flexibility in the placement of the computer and camera if the proctor determines that these items must be moved
  • Monitor: the online proctoring system supports the use of one monitor only. If you are using a laptop computer, no secondary monitors can be connected


Preparing Your Computer Before the Exam

In anticipation of exam day, candidates MUST ensure their computer meets the system requirements

  • Download the appropriate ProctorU browser extension
  • Test your computer's capability in advance here by conducting a check on the computer you will be using on exam day. This will also confirm you can install programs on the computer you intend to use on exam day


Preparing Your Computer on Exam Day

Ensure your computer is prepared 30 minutes prior to the scheduled connection time to reduce potential connection issues.

If a candidate is unable to access their exam due to a failure to complete the computer readiness check prior to the exam, they will be deemed a ‘No Show’ for the exam.

  • It is suggested you retest your computer's capability the morning of your exam. You can check your system on the ProctorU website
    • Download the ProctorU extension for either Chrome or Firefox, if you have not already done so
    • Install the personalized plug-in program upon connection to a proctor (this is not available in advance). It is essential you confirm that your computer can install programs in advance of exam day
  • Before connecting to a live proctor, ensure that your browser's pop-up blocker is disabled by following this help link: Disable pop-ups in your Browsers
  • A hardwired connection is preferred. A wireless connection can be used, but can sometimes be unstable with an increased risk of disconnection during the exam. If you choose to use wireless, we recommend a speed of at least 5Mbps. You can test your connection by using one of the following sites:

  • You will need a web camera available that you can use to pan the examination room/environment at the proctor’s request (you will have to move this around).
  • One monitor is allowed during the exam. If you regularly use more than one monitor, disconnect the other and ensure it is turned around so that the screen is not facing you upon connection to the proctor

This video demonstrates the secure check-in process that you will go through on exam day.


Technical Support:

If you are having trouble setting up your station, confirming preparedness, or connecting to the proctor, contact ProctorU Assessment Support directly.


1-855-772-8678, Option 1

Submit Online Ticket:
Click on "Having Trouble with an Exam" and then "I am a test-taker".
You will see options at the bottom of the screen

Live Chat: here

Hours of Operation: 24/7

If you are calling on exam day, we recommend you call or use the live chat for faster response time.



Exam Day Testing Environment

Candidates are required to ensure the testing environment is and will remain comfortable, quiet, and free of distractions during the scheduled exam.

The following is required and will be confirmed by the proctor:

  • An indoor, private and quiet location
  • Access to a desktop or laptop computer with monitor and webcam that fulfill the technical requirements, noted above
  • A cleared desk or tabletop
  • A comfortable chair
  • The areas beneath the desk and chair are clear
  • The walls immediately behind and in front of where the candidate will be seated are clear
  • The computer is plugged in for the duration of the examination
  • Adequate lighting and the room temperature are comfortable for the candidate
  • Landlines, non-required electronics, and any security or recording devices in the room are turned off
  • Other household members have been informed of the examination date and time and will remain quiet during the examination and not enter the examination room
  • A sign should be been placed on the door of the examination room to remind everyone when the examination is in progress


During the examination, candidates are not permitted to do any of the following:

  • Wear a hat, coat, scarf, or bulky clothing; candidates may be asked to remove such items (religious attire is permitted)
  • Wear a watch; an examination clock will be on the screen as part of the examination delivery platform
  • Have access to or access electronic devices not listed as required for the examination on your person, or within reach
  • Have access to or use a communication device or any type of recording device, other than those listed as required for the examination 
  • Have anything in your pockets; candidates may be asked to show that their pockets are empty
  • Refuse to move the computer or other objects or to satisfy other requests made by the proctor
  • Make notes on anything other than on the software platform’s note taking feature or the blank scrap piece of paper permitted for this use; at the end of the examination candidates will be asked to destroy/rip up any paper notes taken during the examination in clear view of the proctor
  • Have anything on the desk or table or within reach, other than:
    • Admission Ticket
    • Valid photo identification
    • Approved calculator
    • Pencils and eraser
    • Scrap paper
    • Ear plugs
    • Desk lamp

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