Online Proctored Exams

Here you will find up-to-date information on the technical requirements for writing the online proctored exam, how to register, system checks that must be completed before sitting the exam and how to prepare your testing environment for exam day.

Registration

After registering for the QAFP exam or CFP exam with FP Canada for online proctoring, candidates will receive an email from Yardstick Assessment Strategies (testingsupport@getyardstick.com) with instructions on setting up a user account on their system to facilitate the exam session.

After creating a user account, candidates must book their exam time on the Yardstick/Measure platform. The exam time includes time for onboarding (showing identification, scanning the exam room), exam writing and break(s).

This video provides an overview of the registration process.

Technical Requirements for Online Proctored Exam

Review the technical requirements, process for completing the system checks and instructions on how to prepare your testing environment for exam day. It is MANDATORY that all candidates test their exam day computer PRIOR to the exam date and it is the candidate’s responsibility to do so using the equipment and internet connection to be used on exam day, to ensure all requirements are met.

This mandatory test must be completed on the Yardstick/Measure platform after registration, but a public test is available prior to registration as a way to assess how you meet the system requirement. For public testing, check your system at the ProctorU website. If a candidate is unable to access their exam due to a failure to complete the computer readiness check prior to the exam, they will be deemed a “No Show” for the exam.

A hardwired connection is preferred. A wireless connection can be used, but can sometimes be unstable with an increased risk of disconnection during the exam. If you choose to use wireless, we recommend a speed of at least 5Mbps. You can test your connection by using one of the following sites:

http://speedtest.googlefiber.net/
http://beta.speedtest.net/
https://fast.com

• Restart and recheck your computer before exam day
• Compatible browser: Google Chrome (preferred) or Mozilla Firefox. Ensure that you have the latest version of Chrome or Firefox to run testing, and for exam day. You’ll also need the ProctorU browser extension which we recommend you download before completing the mandatory system check.

Download Chrome   |   Download the ProctorU Chrome Extension

Download Firefox   |   Download the ProctorU Firefox Extension

• Operating Systems: ensure your computer’s operating system is compatible with the exam day requirements. While online proctoring supports both Mac and Windows operating systems, we advise against utilizing a Windows operating system on a Mac device via a virtual machine as this will not be supported during your proctoring session. Also, confirm you can install programs on the computer you intend to write the exam. Review this additional guidance if using a corporate computer for the exam.
  • Additionally the following systems will not be supported: Google Chromebooks, Tablets (Nexus, iPad, Tab, Note, etc.), smartphones, Linux operating systems, Surface RT and running inside any virtual machine.
  • Prior to your exam appointment, the following program types should be disabled on your device: virtual machines, remote desktops, conference/messaging programs, screenshot or capture programs, and development environments. Having any of these programs may delay your exam start or prevent your access to the exam. Virtual Private Networks (VPNs) are permissible
• Functioning microphone (most computers and some web cameras have them built-in)
• Six-foot (minimum) extension cord: to allow flexibility in the placement of the computer and camera if the proctor determines that these items must be moved
• Monitor: the online proctoring system supports the use of one monitor only. If you are using a laptop computer, no secondary monitors can be connected

Exam Day Testing Environment

Candidates are required to ensure the testing environment is and will remain comfortable, quiet, and free of distractions during the scheduled exam.

The following is required and will be confirmed by the proctor:

• An indoor, private and quiet location (candidates will not be permitted to write the exam in a room where a clear glass wall would allow their computer screen to be viewed by another individual)
• Access to a desktop or laptop computer with monitor and webcam that fulfill the technical requirements, noted above
• A cleared desk or tabletop (candidates will be asked to remove anything from their desk that is not permanently affixed or approved for the test)
• A comfortable chair
• The areas beneath the desk and chair are clear
• The walls immediately behind and in front of where the candidate will be seated are clear
• The computer is plugged in for the duration of the examination
• Adequate lighting and the room temperature are comfortable for the candidate

Candidates should also prepare so that during the administration of the examination:

• Landlines, non-required electronics, and any security or recording devices in the room are turned off
• Other household members have been informed of the examination date and time and will remain quiet during the examination and not enter the examination room
• A sign should be placed on the door of the examination room to remind everyone when the examination is in progress

During the examination, candidates are not permitted to do any of the following:

• Wear a hat, coat, scarf, or bulky clothing; candidates may be asked to remove such items (religious attire is permitted)
• Wear a watch; an examination clock will be on the screen as part of the examination delivery platform
• Wear earphones in either a headphone style or ear bud style
• Have access to or access electronic devices not listed as required for the examination on your person, or within reach
• Have access to or use a communication device or any type of recording device, other than those listed as required for the examination 
• Have anything in your pockets; candidates may be asked to show that their pockets are empty
• Refuse to move the computer or other objects or to satisfy other requests made by the proctor
• Open other websites or programs and/or documents on the candidate's computer
• Make notes on anything other than on the software platform’s note taking feature or handheld whiteboard (maximum size of 8.5" x 11") permitted for this use; at the end of the examination candidates will be asked to erase any notes on the whiteboard in clear view of the proctor
• Have anything on the desk or table or within reach, other than:
  • Valid photo identification
  • Water or other beverage in a clear, label free bottle with a lid
  • Approved calculator
  • A handheld whiteboard (maximum size of 8.5" x 11"), to be checked by the proctor to ensure any notes or calculations have been erased at the end of the exam session
  • Desk lamp